Pegasus Health - IT Service Desk

 03 353 9990

 Support Portal:

 Our hours are 7.30 AM to 5.30 PM, Monday to Friday (excluding statutory holidays)

Find more information about these services below.


  Service desk support for incident resolution, requests and technical advice.


  IT hardware and software procurement with the benefit of business grade products, warranty management, antivirus protection, software licensing   at Pegasus Group Pricing.

  Setup and support for your Microsoft 365 or Google Workspace environments.


  Ensures a practice’s computer hardware and peripherals are robust in terms of age, specification and physical location.


  A full audit of your practice security, including report and recommendation for action.


  A secure and reliable wireless solution to help you keep your patient data secure while aligning with Health Foundation Standards.


  Support for migration between Medtech32, Medtech Evolution and Indici.


  Monthly subscription service for Medtech32 updates such as MIMS, IMMS, GMS, Maternity & ACC subsidies.


  Training for Medtech32, Medtech Evolution and Indici practice management systems for the roles of nurse, reception, doctor, practice manager   and finance.


  Cloud based backup service managed by Pegasus Health for your PMS (currently only MT32) and any other data.


  Remote access service which allows practice staff to access their PMS and other data while offsite using Citrix or Remote Spark.


  Hosting of practice websites including hosting, patching, backups and monitoring.